Headset Cisco Headset 721

The Cisco Headset 721 is a wireless single on-ear Bluetooth headset designed for office and call-center environments. It offers a lightweight supra-aural design with a padded headband and a single leather ear cup to provide comfort during long use. The headset supports Bluetooth pairing with up to two devices, includes a USB-A HD Bluetooth adapter, and features a dedicated Webex button for one-touch meeting join. The product is available in carbon black, weighs 120 g, and includes a soft carrying case and a one-year limited liability warranty.

Advantages

The Cisco Headset 721 provides a lightweight and comfortable wearing style suitable for extended shifts. Bluetooth wireless connectivity with simultaneous pairing of two devices simplifies switching between phone and computer. The 276-degree rotation boom arm with flip-to-mute helps position the microphone precisely while the Webex one-button join speeds up meeting access. Deep integrations with Cisco applications and selected Cisco IP phones ensure consistent device management and intuitive user experience within the Cisco ecosystem.

Suitable for

• Office professionals participating in frequent online meetings
• Call center agents requiring comfortable, all-day wear
• Home office users who need easy switching between phone and PC
• Teams using Cisco Webex and Cisco telephony devices

Key specifications

• Model: Cisco Headset 721 (HS-WL-721-BUNA-C)
• Ear coupling: Supraaural (on-ear)
• Connectivity: Wireless Bluetooth (pairs with up to two devices)
• Included accessories: USB-A HD Bluetooth adapter, soft case
• Weight: 0.12 kg (120 g)
• Color: Carbon black
• Wearing style: Head-band
• Warranty: 1-year limited liability

How to use

Charge the headset before first use according to the manufacturer instructions. Use the Bluetooth pairing process to connect to one or two devices; a USB-A HD Bluetooth adapter is provided if needed for PC connectivity. Position the padded headband over the head and place the single leather ear cup on the ear for a secure fit. Rotate the boom arm to find the optimal microphone position and use the flip-to-mute feature to mute the mic quickly. Press the Webex button to join meetings with one touch when integrated with Webex services.

Usage recommendations

For reliable performance, keep the headset firmware and connected Cisco applications up to date and store the headset in the included soft case when not in use. For best microphone placement, adjust the 276° rotation boom so it sits near the corner of your mouth without touching your face.