Headset EPOS IMPACT SDW 5036T

The EPOS IMPACT SDW 5036T is a wireless DECT headset designed for office and call-centre environments. It delivers clear audio across a frequency range of 50–11500 Hz and supports triple-connectivity to PC/softphone, desk phone and mobile phone. Lightweight at 100 g with supra-aural leatherette ear pads and a head-band wearing style, the headset provides secure wireless performance with up to 180 m / 590 ft range and DECT-grade protection.

Advantages

The headset offers super wideband audio and stereo sound for high-quality multimedia, a two-microphone noise-cancelling system with own-voice detection for improved speech intelligibility, and a clear busy light plus noise-dampening ear pads to support focus and productivity. Security features include Protected Pairing, 128-bit authentication, DECT Security certification and management via EPOS Manager. Triple-connectivity lets you manage all calls from one device.

Suitable for

• Office professionals who handle frequent calls
• Call centre agents requiring clear speech and noise cancellation
• Hybrid workers switching between PC, desk phone and mobile

Key specifications

• Model: EPOS IMPACT SDW 5036T (MPN 1001037, EAN 5714708008392)
• Connectivity: Wireless DECT, triple-connectivity (PC/softphone, desk phone, mobile)
• Frequency range: 50–11500 Hz
• Wearing style: Head-band; Ear coupling: Supraaural
• Weight: 0.1 kg
• Colour: Black; Wireless range: up to 180 m / 590 ft

How to use

Pair the SDW 5036T with your devices following the EPOS pairing procedure: put the headset into pairing mode, connect to your PC/softphone, desk phone or mobile device, and confirm Protected Pairing where prompted. Use the on-headset controls to answer, end or transfer calls and adjust volume. Position the headset with the head-band and supra-aural pads for a secure fit; adjust microphone boom to a comfortable distance from the mouth to ensure optimal voice pickup.

Usage recommendations

For best speech clarity, ensure the microphone boom is approximately 1–2 cm from your mouth and use the noise-cancelling feature in noisy environments. Keep firmware updated via EPOS Manager and recharge the headset according to the manufacturer’s instructions to maintain battery performance.