Headset EPOS IMPACT SC 660 USB ML

The EPOS IMPACT SC 660 USB ML is a premium wired, double-sided USB headset optimized for unified communications and certified for Skype for Business. Designed for contact centre and office professionals, it provides clear call and music reproduction across a frequency range of 50–18,000 Hz while remaining lightweight for all-day use. The headset features supra-aural ear coupling, a head-band wearing style and a 2.9 m cable for flexible desk setups; it is available in black and silver.

Advantages

The headset delivers reliable speech clarity and consistent audio quality for calls and multimedia thanks to its defined frequency response. Its double-sided design and lightweight construction (95 g) offer balanced wearing comfort during extended shifts. Wired USB connectivity ensures stable connection and simple integration with compatible Unified Communications platforms and Skype for Business certification. A long 2.9 m cable provides freedom of movement around a workstation while maintaining a secure physical connection.

Suitable for

• Contact centre and helpdesk agents
• Office professionals handling frequent calls
• Unified Communications environments and Skype for Business users
• Desks requiring wired, reliable audio peripherals

Key specifications

• Connectivity: wired USB
• Design: double-sided (binaural), head-band
• Ear coupling: supra-aural
• Frequency response: 50–18,000 Hz
• Cable length: 2.9 m
• Weight: 95 g
• Colours: black, silver

How to use

Connect the USB cable to a computer or compatible UC device and position the headband so the ear cups sit comfortably over the ears. Adjust the headband for a secure fit and route the cable to avoid strain. Use the headset for voice calls and media playback; follow your organisation’s UC client instructions for selecting the EPOS device as the default audio input/output.

Usage recommendations

For optimal speech clarity, place the microphone boom close to the mouth but not touching the lips. Store the headset on a stand or in a protective area when not in use and avoid sharp bends in the cable to prolong service life.